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Generation Y Journey
How Can Managers Better Connect With Young Employees
Ryan Paugh, co-founder of Brazencareerist.com, recently asked several Gen-Y's this very question. Ryan is sitting on a panel thisyear at SXSW to discuss "Why Gen Y Wants to Work With You, Not For You." (He'll be accompanied by four other Gen-Y bloggers—Elysa Rice, Sydney Owen, Nisha Chittal and Ben Smithee). ...
Strategic Review of Generosity
This morning, I was listening to WNCI’s Morning Zoo with Dave and Jimmy when a listener called in looking for some advice. SCENARIO: Husband calls into WNCI asking for help in settling a dispute between his wife and him. The married couple’s dog needs $800 worth of medical procedures to...
Lessons in Retail Customer Service (Listen up Macy's!)
We hear every day about the impact of the recession on retail sales. Blah-blah-blah… One of the key measures we hear about monthly is Retail Sales (YOY, month to month, season to season). Retailers employ teams of marketers, advertisers, branders, strategists, consultants, auditors, whatever else to squeeze every dollar possible...
Long ago, a teenager learned his calling in life. As a young entrepreneur mowing yards, washing cars, and painting just about anything, the young boy quickly understood that waiting for the phone to ring wasn’t making him money. The public needed to be informed of the services he offered and...
I’ve been in the foursquare game for a few months now (I’m actually a Superuser – I got the badge to prove it…). I’m not real sure why I use it so much though. There are very few players and venues in Columbus, OH using it, the badges...
Networking is a fundamental aspect of career success. For someone like me who has goals of leading a company, writing a book, and serving on the board of a major non-profit organization, it requires having relationships with many diverse people. Over the last 5 years, I’ve attended dozens, if not...
Unique Insights
Gain Business through Promoting your Expertise
One of the toughest tasks for a SME business owner is generating new business. This may be necessary to either replace lost business, or to grow the business itself on the back of consistently increasing the volume of new business, whilst simultaneously minimising the loss of current business. A common reason...
The Lone Ranger had support; do YOU have enough?
We all know that life as a Business Owner can be tough going. This recognised reality actually works in your favour, as it lessens the competition you face in the market, for your product or service. It also provides you with the opportunity to do well financially, if you are...
Is your Business a Nest Egg or a Future Millstone?
If you are a business owner not planning to sell up in the next five years and you wish to avoid future unpleasant financial surprises, especially when the time comes to retire from your business, then this article is for you. If however, you are one of many business owners who...
New Eyes Rectify SME Blindness
Being a SME business owner can be both lonely and demanding and often this can result in the business owner experiencing the “not being able to see the forest for the trees” syndrome. One effect of suffering from this quite common affliction is that a SME business owner can start to...
Federise your Business for Ultimate Success
Living in Melbourne, the home city of the 2010 Asia Pacific Grand Slam of Tennis, otherwise known as the Australian Open, it has been hard to escape the blanket exposure Roger Federer has received over the last two weeks, as he has danced his way to yet another Grand Slam...
Attack it Before it Gets Big Enough to Eat You.
As business owners, we are always aware that there are problems we should be addressing in various areas of our business, but often we confine them to the too hard basket, or turn a blind eye to them, in the vain hope that they will somehow just go away, or...
The Underdog Millionaire Blog
If you have a Unique Selling Proposition for your business, it could be doing well for you, but chances are, it’s probably just sitting there taking up oxygen. Let’s get your USP to a place where you can really do some damage. The USP is the foundation of EVERY marketing plan, because it’s the map and the glue...
Want to Be Successful? Don’t Sell Toilet Paper
Today’s Underdog Millionaire Tip Sheet is all about taking the right direction for your business. …I will get to my silly subject line in a minute, so hold on a minute. Every single day new entrepreneurs wake up with brilliant ideas that they think will make them millions, only to find that their business falls flat on its face...
Have you ever thought how cool it would be to have a money printing press in your house? If you needed a big wad of cash all you would have to do is go in the kitchen, turn on the press and print off a hot stack of hundred dollar bills. …well, although that would be nice it...
Whether you are a male or female, Mark Kay Ash, the founder of Mary Kay cosmetics can teach us all a lesson or two in grabbing more customers. You see, Mary Kay started her empire from humble beginnings. She was dirt poor and wanted a way support her family. She entered the male-dominated world of business and...
Over the weekend I saw the new Alice in Wonderland movie, which was a huge disappointment, even in 3D. However, there is a BIG business lesson in the movie that I wanted to be sure to share with you today. Alice gets stuck fighting between what her family/society would like her to be and what her dreams are...
Tiny USP Tip to Get More Business
I apologize for that blank email I just sent. I had a glitch in my system. Here is the real Tip Sheet for today- please delete the imposter: I want to show you a way that you can grab some new customers with a simple trick that anyone can use whether you have an online business or...
The Pipeline
Undercover Sales Guy There is not a lot on commercial TV that catches my eyes these days, but there is a program lately that I have enjoyed, it Undercover Boss. As the name implies it involves CEO of major corporations going undercover to get a real feel for the state of...
Ya, It’s Personal One of the dumbest pieces of advice sales professionals are given by bad managers or inept trainers when they lose a deal is “don’t take it personally, make sure you take the lesson and move on”. While I agree that we need to learn from each deal, good...
Sales 2.0 Conference Reflections
I had a great time at the Sales 2.0 Conference in San Francisco earlier this week. In a lot of ways it reminded me of my high school friend’s father, he was a nice enough guy, but he had a thing for the song from Casablanca “As time goes by”. ...
Look Inside First I am always surprised how many sales people over look some key resources right at their finger tips, so close yet rarely used. Specifically leaders within their own companies with the same title or function as those they are trying to sell to. After all, the guy/gal in your...
It’s The Small Things One of the consistent knocks against sales people is the fact that they do not always follow through on their commitments. While this can be debated, the perception exists, and as you’ve often heard, perception is reality. What is unfortunate is that when it comes to the...
There are a couple of ads running on the radio in Toronto, which resonate with me as a sales person. The first of for a regional convenience store chain, their current ad tries to emphasize the “convenience” factor, (makes sense); everything you need, in reach and fast. Which is fine till...
The Death of Glengarry
I wanted to send a quick note and let you all know that I’ve been heads down (as we all should be) and am fortunate to report that Q4 & all of 2009 has been a really great year. At this point (12/21),95% of the hard selling has been completed...
Lesson: Some sales manager motivate the only way they know how – nothing personal so suck it up or move on ...
How Focus Will Ensure Your Paycheck Is Not Lean
I always chuckle when I hear a sales rep tell me that they have ADD or ADHD. I chuckle all the way to HR and start the process of putting them on plan. While there are a ton of ingredients needed to make a good sales rep, few successful reps...
Tommy Boy School of Sales Training
Lesson: Think about who you are talking to before you open your mouth ...
5 Signs You Should Look For A New Sales Position
#5 – You start work at 9 and end at 5 – this is not a job, its a career ask Chris Rock #4 – You do your forecast calls and there are more than 4 managers on the call – each firing questions at you – quit today as...
Do you want to be a Sales Manager
Lessons: Ask the Tough Questions & Interview Wisely ...